🔄 Refund & Return Policy
Last Updated: [Insert Date]
At Shop Happyology, your happiness matters to us. If you’re not fully satisfied with your purchase, we’re here to help.
1. Returns
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You may return most items within 30 days of delivery.
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To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.
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Certain items (like perishable goods, intimate products, or digital downloads) may be non-returnable for hygiene or safety reasons.
2. Refunds
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Once your return is received and inspected, we’ll notify you of approval or rejection.
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Approved refunds will be processed automatically to your original method of payment within 5–10 business days.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted.
3. Exchanges
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We only replace items if they are defective, damaged, or incorrect.
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If you need an exchange, email us before returning the item.
4. Restocking Fees
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Some returns may be subject to a restocking fee. If applicable, this will be clearly communicated before processing your return.
5. Late or Missing Refunds
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If you haven’t received your refund yet, first check with your bank or credit card company.
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Processing times vary, but if more than 10 business days have passed, please contact us.
6. How to Start a Return
To initiate a return, contact us at:
📧 Email: ShopHappology@gmail.com
We’ll provide a return shipping label (if applicable) and instructions for sending your item back.